Independent workshop specializing in Apple
An Apple repair laboratory for all of Costa Rica.
Mac, iPhone, iPad and Apple Watch, diagnosed at component level. Bring it in, mail it with Correos or we pick it up.
5.0 · 99 Google reviewsOpens in a new tab- 5.0
- out of 5 on Google
- 15+
- years dedicated to Apple
- 3
- ways to get your device to us
- In writing
- the warranty for every service
Choose your device.
Screen, battery, charging, liquid damage or a fault nobody else could fix.
iPhone
Screen, battery, camera and back glass.See iPhone
Mac
MacBook, iMac and Mac mini.See Mac
iPad
Glass, screen, battery and charging.See iPad
Logic board
Devices that won't turn on or have liquid damage.See the repairAlso Apple Watch, AirPods and business fleets. All services
Nationwide service
Three ways to get your device to us.
Wherever you live. People bring and send us devices from Guanacaste to the southern zone.
Visit our store
Bring it in person. We receive it at the store and our technicians examine it in the laboratory.
- Monday to Friday, 9 a.m. to 6 p.m.
- Saturdays, 9 a.m. to 5 p.m.
- Closed from 1 to 2 p.m.
Mail it with Correos de Costa Rica
From anywhere in the country. We send it back the same way.
- Write to us before you send it
- We explain how to pack it and where to send it
- We let you know when it arrives
Our messenger picks it up
Our messenger collects it and brings it back repaired.
- San Ramón, Palmares and Alajuela
- Heredia and San José
- The rest of the Greater Metropolitan Area
Highly recommended. I live in southern Costa Rica, and they received my device through Correos de Costa Rica.
The laboratory
A laboratory, not a counter.
Microscope, oscilloscope and soldering station. We diagnose at component level before replacing a part.
- 15+
- years with Apple
- ACMT
- Apple certified technician
In our customers' words.
Changed the glass of my iPad same day. Looks like new!
Quick and efficient service. Well worth the drive from San Ramon. The guys were great, very helpful and professional.
Solid repair of a cracked screen on my 2025 MacBook Air.
Already had a repair with us? In your review, mention the device and the repair, for example “iPhone 13 battery replacement”. It helps others find exactly what they need.
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How it works.
You know what is wrong with your device and what it costs before we touch a part.
You tell us
By WhatsApp, by phone or at the store. The model and the fault are enough to start.
We diagnose
We examine the device in the laboratory and explain the fault, the options and the cost.
You decide
We repair nothing without your approval.
We return it
At the store, through Correos de Costa Rica or by messenger, with your service warranty in writing.
Warranty and follow-up
Coverage confirmed in writing, and help after the repair.
Frequently asked questions.
Can I send my device from another part of Costa Rica?
Yes. We receive and return devices with Correos de Costa Rica. We also coordinate couriers in the Greater Metropolitan Area and Western Region. Contact us before shipping to confirm receipt, packaging and transport costs.
How much will my repair cost?
It depends on the model, the fault and the diagnosis. Tell us what's happening on WhatsApp. We confirm inspection terms and provide a quote before repair; a generic price might not apply to your case.
Do you repair devices that won't turn on or have liquid damage?
Yes. We assess these faults and carry out electronic diagnostics and logic board repairs when viable. If your device has been exposed to liquid, avoid turning it on or charging it and contact us. Repair feasibility is determined after inspection.
Do repairs include a warranty?
Warranty coverage depends on the service and is confirmed in writing. You can read the published terms and periods on our warranty page. The diagnosis determines the coverage that applies to your repair.
Read warranty termsIs iGenius an Apple Authorized Service Provider?
We are an independent workshop specializing in Apple devices. iGenius is not affiliated with Apple and does not present itself as an Apple Authorized Service Provider.
Tell us what is happening with your device.
With the model and the fault we tell you what to do next, before you bring it in or send it.
Repair my device- Hours
- Monday to Friday, 9 a.m. to 6 p.m. Saturdays, 9 a.m. to 5 p.m. Closed from 1 to 2 p.m.
- Contact
- 4200-0707 · info@igeniuscr.com