INDEPENDENT TECHNICAL SERVICE
Apple product service and repair
iGenius repairs iPhone, Mac, iPad, Apple Watch and iPod at its laboratory in Grecia, Alajuela, and receives devices from anywhere in Costa Rica through Correos de Costa Rica. You get a quote after the diagnosis and before any repair. Written warranty: 3 months on part replacements and up to 1 year on Mac logic board repairs.
iGenius offers technical service, repair, sales inquiries and advice for Apple products. We focus on careful diagnosis, clear explanations and service suited to the device and the customer’s needs.
Our work goes beyond replacing screens and batteries. We assess electronic faults and perform logic board and microcomponent repairs when viable, alongside component replacement for iPhone, iPad, iPod, Apple Watch and Mac. Diagnosis determines whether a repair is possible.
We coordinate courier options in the Greater Metropolitan Area and Western Region, and postal transport throughout Costa Rica. You can also bring your device to the workshop in Grecia. Confirm availability, receipt arrangements and timing before traveling or sending a device; urgent or same-day work depends on diagnosis and parts.
Our services
Sales inquiries, logic board repair, diagnostics, applications, advice and data recovery or backup assessment.
We know how important your Mac is. Ask about urgent repair options; same-day delivery may be possible depending on the problem and availability. Contact us for details.
Logic board repair, screen and battery replacement, sales inquiries, warranty support and account-access guidance through the appropriate procedures. We inspect the device and confirm the work and coverage for each case.
We know how important your iPhone is. Ask about urgent repair options; same-day delivery may be possible depending on the problem and availability. Contact us for details.
iPad service, screen and battery replacement, hardware repairs including logic boards, and software assessment. We identify the device and affected component before recommending work.
We know how important your iPad is. Ask us about the repair options and applicable warranty for your case.
iPod diagnosis, repair, sales inquiries and data recovery assessment. Replacement parts and repair options must be confirmed for the exact model, especially for older devices.
We know how important your iPod is. Ask us about the repair options and applicable warranty for your case.
Guidance on Apple account and iCloud recovery procedures.
Application design and development for iPhone, iPad and Mac, specializing in the FileMaker platform.
FROM OUR LABORATORY
The work, up close.
Nationwide service
Three ways to get your device to us.
Wherever you live. People bring and send us devices from Guanacaste to the southern zone.
Visit our store
Bring it in person. We receive it at the store and our technicians examine it in the laboratory.
- Monday to Friday, 9 a.m. to 6 p.m.
- Saturdays, 9 a.m. to 5 p.m.
- Closed from 1 to 2 p.m.
Mail it with Correos de Costa Rica
From anywhere in the country. We send it back the same way.
- Write to us before you send it
- We explain how to pack it and where to send it
- We let you know when it arrives
Our messenger picks it up
Our messenger collects it and brings it back repaired.
- San Ramón, Palmares and Alajuela
- Heredia and San José
- The rest of the Greater Metropolitan Area
Let’s talk about your device.
Leave an available contact method, even if your phone isn’t working. You can send your inquiry from this site.