MacBook and iMac repair in Costa Rica

Broken screen, dark spots or intermittent image: we inspect the screen assembly and connections to determine the fault’s cause.

Short battery life or a computer that will not charge: we assess the battery, charger, port and charging circuit.

MacBook or iMac will not turn on: diagnosis helps distinguish a damaged part from a logic board fault.

Liquid damage: we assess the components’ condition and repair possibilities. If you need your files, tell us before authorizing work.

Keyboard, trackpad, port or sound faults: we check the affected component and its connection to the rest of the computer.

Slowness, restarts or macOS problems: we inspect the symptom and maintenance or correction options appropriate to the model.

An electronic fault does not always require replacing the whole board. Our board-level work includes circuit diagnosis and component repair when the damage permits. Viability depends on the computer and fault found; we explain the options before a decision.

Learn about our logic board repair and microelectronics service and warranty conditions.

If your Mac will not turn on or had a spill, we can assess rescuing your files. On Macs with a removable drive or SSD we copy the information straight from the drive. On models with soldered storage (T2 chip and Apple silicon) the data is encrypted and tied to the logic board, so the board has to be repaired first. Tell us from the start that the data is your priority: data rescue is assessed and quoted separately from the repair, and it is not always possible.

On some Mac models we can expand the storage. On those with a removable SSD or drive, the drive is replaced with a larger one; on some with soldered storage we assess replacing the memory chips on the logic board. We confirm whether your model allows it, the capacity available and the cost before accepting the work.

Tell us whether you have a MacBook Air, MacBook Pro, iMac or Mac mini, its year, and its Intel or Apple silicon chip. If it uses M1, M2, M3, M4 or M5, include that detail: parts and procedures vary between generations. We will confirm availability and options for your exact model.

If the Mac turns on, open the Apple menu  and choose About This Mac. You can also use Apple’s guides to identify your MacBook Air or MacBook Pro. Do not publish your serial number; share it directly with the workshop if needed.

Does your business have several Macs needing service? Ask about coordinating an inventory inspection. Send us quantities, models, faults and which are operational priorities. This lets us assess the work, repair options and return of each device.

Personal attention, explanation of the diagnosis and warranty are central to our service. Agree on backup and information-handling needs with us before handing over devices.

How much does MacBook repair cost?

It depends on the model, part and diagnosis. Send us the model and a description of the fault to guide the inquiry; a broken screen and a logic board fault require different work.

What warranty does the repair have?

The warranty varies according to the work performed. Read our warranty page and confirm the coverage for your repair.

Can I send my Mac from elsewhere in Costa Rica?

Yes, you can ask us to coordinate shipping. Before sending it, confirm the address, packaging and transport service through our contact page.

More than 15 years repairing Apple products. Google Maps showed a rating of 5.0 out of 5 with 98 reviews when checked on October 7, 2026. Read current customer reviews.

We are 175 meters east of Palí, Grecia, Alajuela. Tell us your Mac model and fault. We also service iPhone and iPad.

We share our own photographs of devices opened at iGenius and explain how we assess dust buildup and liquid-damage inquiries. See Apple device maintenance and inspection in our workshop.

We receive and return devices through Correos de Costa Rica nationwide. We also coordinate courier service in the Greater Metropolitan Area (GAM) and the Western Region. You can inquire from any province, whether for a personal device or a business inventory.

Before sending your device, write to us with the model and fault to arrange receipt and confirm the options, transport cost and timing. Diagnosis and parts availability are assessed for each device.

How to send your device for repair · Arrange via WhatsApp · Inquire by email