YOUR APPLE WATCH. IN CAPABLE HANDS.
Apple Watch repair in Costa Rica
Apple Watch, Apple Watch SE and Apple Watch Ultra, diagnosed at component level in a real laboratory.
THE SERVICE
We repair your Apple Watch at our laboratory in Grecia, Alajuela, and receive devices from anywhere in Costa Rica through Correos de Costa Rica. We handle screen, battery, charging and liquid exposure; you get a quote after the diagnosis and before any repair. Written warranty: confirmed for the service performed.
- Written warranty
- 3 months on part replacements such as screen or battery.
- Usual turnaround
- Same-day diagnosis. With the part in stock, common repairs such as a screen or battery are usually ready the same day, in 1 to 3 hours; if the part has to be ordered, 1 to 2 weeks. Logic board and liquid damage repairs: 3 to 7 business days. We confirm the time with the diagnosis.
- How to get it to us
- At the store, through Correos de Costa Rica from anywhere in the country, or by courier in San Ramón, Palmares, Alajuela, Heredia, San José and the Greater Metropolitan Area.
START WITH WHAT YOU NOTICED
What’s wrong with your Apple Watch?
Choose a symptom. Diagnosis helps us find the cause.
SERVICE, EXPLAINED CLEARLY
Beyond replacing a part.
Understand first. Then repair.
We inspect, explain the options and confirm an estimate before authorized work.
Why iGeniusApple Watch faults we can assess
Cracked screen or unresponsive touch: tell us whether the glass is lifted or separated from the case.
Short battery life or a watch that will not turn on: we check the battery and the power circuit.
Will not charge or gets hot while charging: try another magnetic charger first and tell us the result.
Liquid exposure, or a Digital Crown or side button that does not respond: we assess its physical and electronic condition.
Series, size and connectivity
Give the series (for example Series 9, SE or Ultra), the case size in millimeters and whether it is GPS or GPS + Cellular. These details are engraved on the back of the watch and shown in the Watch app on iPhone. With them we confirm parts and repair options.
Repair or replace?
The decision depends on the damage, the parts available and the value the device has for you. After inspecting it we explain the options and the estimate, and you decide whether to authorize the work.
Diagnosis, estimate and warranty
The cost depends on the part and the damage found. We inspect the device, explain the options and confirm the estimate before carrying out the authorized work. Parts availability and inspection time are confirmed for your model; send us a description of the fault before making the trip.
Read iGenius’s warranty terms. Coverage depends on the service performed. If you need to preserve files or business information, tell us when arranging the inspection: repairing the device and recovering data are separate jobs that must be assessed individually.
Individuals and businesses: arrange your inquiry
We serve customers throughout the country. Our workshop is in Grecia, Alajuela, 175 meters east of Palí. We have more than 15 years of experience with Apple products. For a business with several devices, send the quantity, models, faults and priority of each device. We can assess each device without assuming they all need the same repair.
Ask about Apple Watch repair on WhatsApp. If you cannot use WhatsApp, use the email option on the Contact page. You can also call 4200-0707.
Apple repair for customers throughout Costa Rica
We receive and return devices through Correos de Costa Rica nationwide. We also coordinate courier service in the Greater Metropolitan Area (GAM) and the Western Region. You can inquire from any province, whether for a personal device or a business inventory.
Before sending your device, write to us with the model and fault to arrange receipt and confirm the options, transport cost and timing. Diagnosis and parts availability are assessed for each device.
How to send your device for repair · Arrange via WhatsApp · Inquire by email
EVERY GENERATION HAS ITS DETAILS
Find your Apple Watch.
Every model has its own page. Service feasibility and parts are checked for each version.
Apple Watch Ultra 42026
Apple Watch Series 122026
Apple Watch Ultra 32025
Apple Watch Series 112025
Apple Watch SE 32025
Apple Watch Series 102024
Apple Watch Ultra 22023
Apple Watch Series 92023
Apple Watch Ultra2022
Apple Watch Series 82022
Apple Watch SE (2nd generation)2022
Apple Watch Series 72021
Apple Watch Series 62020
Apple Watch SE (1st generation)2020
Apple Watch Series 52019
Apple Watch Series 42018
Apple Watch Series 32017
Apple Watch Series 22016
Apple Watch Series 12016
Apple Watch (1st generation)2015That model isn’t listed. Tell us the exact name and we’ll help.
Image credits
Product images: Apple Inc.
Nationwide service
Three ways to get your device to us.
Wherever you live. People bring and send us devices from Guanacaste to the southern zone.
Visit our store
Bring it in person. We receive it at the store and our technicians examine it in the laboratory.
- Monday to Friday, 9 a.m. to 6 p.m.
- Saturdays, 9 a.m. to 5 p.m.
- Closed from 1 to 2 p.m.
Mail it with Correos de Costa Rica
From anywhere in the country. We send it back the same way.
- Write to us before you send it
- We explain how to pack it and where to send it
- We let you know when it arrives
Our messenger picks it up
Our messenger collects it and brings it back repaired.
- San Ramón, Palmares and Alajuela
- Heredia and San José
- The rest of the Greater Metropolitan Area
Even if your Apple Watch won’t work, we can talk.
Leave a phone number or email so we can reply. You can send your inquiry from this page without WhatsApp.
Repair my Apple Watch