YOUR IPHONE. IN CAPABLE HANDS.

iPhone repair in Costa Rica

From the original iPhone to recent generations, diagnosed at component level in a real laboratory.

5.0 · 99 reviews on GoogleOpens in a new tabIndependent workshop · Service across Costa Rica

THE SERVICE

We repair your iPhone at our laboratory in Grecia, Alajuela, and receive devices from anywhere in Costa Rica through Correos de Costa Rica. We handle screen, battery, charging, camera and logic board faults, data rescue and storage upgrades; you get a quote after the diagnosis and before any repair. Written warranty: 3 months on part replacements and 3 to 6 months on logic board repairs.

Written warranty
3 months on part replacements; 3 to 6 months on logic board repairs.
Usual turnaround
Same-day diagnosis. With the part in stock, common repairs such as a screen or battery are usually ready the same day, in 1 to 3 hours; if the part has to be ordered, 1 to 2 weeks. Logic board and liquid damage repairs: 3 to 7 business days. We confirm the time with the diagnosis.
How to get it to us
At the store, through Correos de Costa Rica from anywhere in the country, or by courier in San Ramón, Palmares, Alajuela, Heredia, San José and the Greater Metropolitan Area.
Up close: working inside an iPhone at iGenius

SERVICE, EXPLAINED CLEARLY

Beyond replacing a part.

Understand first. Then repair.

We inspect, explain the options and confirm an estimate before authorized work.

Why iGenius

Ask about my iPhone repair · Call 4200-0707 · Business service

Cannot see your model? Send us the device name and fault. We handle inquiries about recent and older devices, confirming available service for each version.

iPhone screen, battery, charging and other faults

Broken screen or unresponsive touch input: we assess the damage and the appropriate replacement for the model.

Short battery life or unexpected shutdowns: we inspect the battery and other possible causes of the symptom.

iPhone will not charge: we check the port, connections and charging circuit before recommending a repair.

iPhone will not turn on or restarts: we diagnose the device to distinguish component, software and logic board faults.

Camera, microphone, speaker or button problems: we inspect their operation and service options.

Liquid damage: we assess the electronics and the chances of restoring operation or recovering data, according to the device’s condition.

iPhone logic board repair and microelectronics

Beyond replacing parts, we work at logic board level. A charging or power fault may require locating and repairing an electronic component instead of replacing the whole board. Diagnosis determines the viable options.

If your photos or files are the priority, tell us in your inquiry. Recovery depends on the damage and cannot be guaranteed before inspection. Learn about our logic board repair service.

Data rescue

If your iPhone will not turn on, got wet or is stuck on the Apple logo, we can assess rescuing your photos, contacts and files. On an iPhone the data is encrypted and tied to the logic board: the rescue consists of repairing the board enough for the device to turn on and let the information be copied, and for that we need the passcode. Tell us from the start that the data is your priority: data rescue is assessed and quoted separately from the repair, and it is not always possible.

More storage capacity

If you have run out of space, we can assess installing a higher-capacity memory chip on your iPhone’s logic board. It is micro-soldering work that depends on the model: before accepting it we confirm whether yours allows it, the capacity available and the cost. A backup is required first, because the device ends up freshly restored.

Ask about your iPhone model

We handle inquiries about recent and older models: iPhone 11, 12, 13, 14, 15, 16 and 17, with mini, Plus, Pro and Pro Max variants where applicable, as well as iPhone SE, 16e, 17e and iPhone Air. If you have an iPhone 18 Pro, 18 Pro Max or another model missing from the selector, send the exact name so we can confirm service and parts availability.

The product name and model number help avoid confusion between versions. Use Apple’s official guide to identify your iPhone. Share the serial number or IMEI only directly when necessary for your service.

iPhone repair for businesses

If your business uses several iPhones, ask about an inventory inspection. Give us device quantities, models, faults and priorities. We can assess each case and coordinate repair options, timing and the corresponding warranty.

Tell us about backup and information-handling needs before handing over devices. A clear description of each fault helps organize service.

Frequently asked questions about iPhone repair

How much does a screen or battery replacement cost?

The price depends on the model and required work. Tell us your iPhone model and symptom to discuss the options; any additional damage will need inspection.

Can a repair be completed on the same day?

Check availability before visiting the workshop. Timing depends on diagnosis, parts and the type of repair; logic board work may take longer than a part replacement.

Does the repair have a warranty?

Yes, according to the work performed and its conditions. Read our warranty information and confirm the specific coverage for your repair.

Experience and customer care in Grecia

We have more than 15 years of experience repairing Apple products. Google Maps showed 5.0 out of 5 with 98 reviews when checked on October 7, 2026. Read current reviews.

Visit us 175 meters east of Palí, Grecia, Alajuela, or send us your iPhone model and fault to arrange service. We also offer Mac and iPad repair.

See our workshop’s work

We share our own photographs of devices opened at iGenius and explain how we assess dust buildup and liquid-damage inquiries. See Apple device maintenance and inspection in our workshop.

Apple repair for customers throughout Costa Rica

We receive and return devices through Correos de Costa Rica nationwide. We also coordinate courier service in the Greater Metropolitan Area (GAM) and the Western Region. You can inquire from any province, whether for a personal device or a business inventory.

Before sending your device, write to us with the model and fault to arrange receipt and confirm the options, transport cost and timing. Diagnosis and parts availability are assessed for each device.

How to send your device for repair · Arrange via WhatsApp · Inquire by email

FROM OUR LABORATORY

Care is in the details.

A closer look at our workshop. Each procedure is assessed for the device and its condition.

Working on back glass · A real laboratory close-up

EVERY GENERATION HAS ITS DETAILS

Find your iPhone.

Every model has its own page. Service feasibility and parts are checked for each version.

Image credits

Product images: Apple Inc.

Nationwide service

Three ways to get your device to us.

Wherever you live. People bring and send us devices from Guanacaste to the southern zone.

  1. Visit our store

    Bring it in person. We receive it at the store and our technicians examine it in the laboratory.

    • Monday to Friday, 9 a.m. to 6 p.m.
    • Saturdays, 9 a.m. to 5 p.m.
    • Closed from 1 to 2 p.m.
    Get directions
  2. Mail it with Correos de Costa Rica

    From anywhere in the country. We send it back the same way.

    • Write to us before you send it
    • We explain how to pack it and where to send it
    • We let you know when it arrives
    How to send your device
  3. Our messenger picks it up

    Our messenger collects it and brings it back repaired.

    • San Ramón, Palmares and Alajuela
    • Heredia and San José
    • The rest of the Greater Metropolitan Area
    Arrange a pickup

Even if your iPhone won’t work, we can talk.

Leave a phone number or email so we can reply. You can send your inquiry from this page without WhatsApp.

Repair my iPhone

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REPAIR REQUEST

Which device needs repair?

Choose one. Next we ask for the model and the fault.

Choose your device