iGeniusAbout iGenius

GET TO KNOW iGENIUS

About iGenius

We specialize in solutions for professionals, businesses and individuals: technical service, repair, sales inquiries and advice on Apple products.

Some of our customers

iGenius

We specialize in solutions for professionals, businesses and individuals: technical service, repair, sales inquiries and advice on Apple products. We focus on careful diagnosis, compatible parts and personal attention. Our service culture is inspired by the care we value as Apple users. iGenius is an independent workshop.

Vision

To establish ourselves as the leading choice in Costa Rica for Apple technical service, sales and repair, offering both straightforward part replacements and advanced logic board electronics repair.

What is iGenius?

The iGenius name expresses our interest in understanding Apple products and helping resolve their problems. We are an independent workshop combining component replacement with electronic diagnosis and logic board repair when the damage permits. Viability and cost are confirmed for each device after assessment.

Our difference

Philosophy

Our business philosophy is based on our mission, vision and values, beginning with our central principle: excellence and specialization in Apple products. We commit to high-quality work that considers our customers’ complete experience.

Mission

To offer Apple products and services through quality standards and careful control of the work. We take time to inspect each case, explain the options and check the results of the service performed.

Values

iGenius acts ethically and with integrity. Our sustainability rests on three basic principles: respect for the individual, customer service and the pursuit of excellence.

We are passionate about seeing our customers 100% satisfied.

We are “MacAddicts” and technology enthusiasts.

We are inquisitive, self-critical and committed to excellence.

We take responsibility for our commitments, results and the quality of our products and services.

Work organization and methodology

People who choose Apple products value quality and expect careful attention. At iGenius, we commit to understanding customers’ needs, explaining the work and treating devices and personal information with respect and confidentiality. Timing is confirmed according to the inspection and required parts.

iGenius does not repair PCs, BlackBerry, Motorola, Samsung or other brands. For those services, contact your trusted technician.

Ask iGenius about Apple product sales, repairs and advice. We value your experience and want to hear any concerns about the service. Repairs have a 3- to 12-month warranty according to the work and its conditions; confirm specific coverage on our warranty page.

Trust

Your device will be in good hands. We strictly respect the privacy and confidentiality of customer information. As users ourselves, we understand its importance.

Warranty

Repair periods depend on the service: replacement parts, 3 months; iPhone or iPad logic board, 3 to 6 months; Mac logic board, 6 months to 1 year. New products have the applicable manufacturer’s coverage and published conditions. Read the full details on our warranty page.

Specialties

  • iPhone, iPod touch, iPad and Apple Watch: software and hardware assessment, logic board microcomponent diagnosis and repair, sales inquiries, advice, restores and data recovery assessment. Available service is confirmed for each device. Account recovery guidance follows Apple’s procedures; a repair does not remove Activation Lock.
  • Mac: software/hardware repair, logic board microcomponent repair, sales, diagnostics, data recovery, advice, software installation, upgrades and more.
  • Apple TV: sales, software/hardware repair and logic board microcomponent repair.
  • Database solutions: design, development and advice for businesses and individuals, from point of sale to customer, property and invoice databases, with backup and cloud access.

What other customers say

iGenius on Google

★★★★★ 5.0 / 5

98 Google reviews. Data checked on October 8, 2026.

“They repaired a phone and a computer a year ago, and both still work perfectly!”

Charlie Strong · Google

“Excellent service and attention. Very professional!”

Gustavo Brenes · Google

Read current reviews on Google

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