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Help with previous purchases
Contact iGenius about a previous purchase, delivery or order reference.
For a question about a previous purchase, delivery or order reference, contact iGenius directly. This page does not confirm that a purchase, payment or shipment has been completed.
What to send
Provide the purchase reference if you have it and explain the question: item, delivery, warranty, change or return. Keep the relevant receipts for follow-up.
Delivery, returns and warranty
Confirm the instructions before sending an item for delivery or return. Warranty inquiries are assessed under the relevant product or service terms.
Let’s talk about your device.
Leave an available contact method, even if your phone isn’t working. You can send your inquiry from this site.