GET TO KNOW iGENIUS
How iGenius organizes repair work
iGenius developed a custom application to keep track of jobs, estimates and invoices.
A custom information system for managing the business
iGenius developed a custom application to keep track of jobs, estimates and invoices. The published workflow describes a record for each customer, a work order for each device and links between repairs, invoices and device references. Ask us directly for the current status of your repair; this page describes the workflow and does not itself provide authenticated access to repair records.
Customer record
Each customer has a profile containing contact information and related work orders.
Device intake
Each device received has its own work order, recording the reported problem and the work performed to repair it.
Repair follow-up
The published workflow includes status notifications during a repair. Contact the workshop to confirm the current status and notification options for your job.
Each repair is linked to its invoice
The system links repairs to the corresponding invoice for later reference.
Managing the repair process
The system supports tracking repair stages and invoicing, keeping a record of the work performed.
Internal work sheet
Each repair has its own sheet with a barcode, current status information and the reported problem.
Let’s talk about your device.
Leave an available contact method, even if your phone isn’t working. You can send your inquiry from this site.