GET TO KNOW iGENIUS
How to inquire and arrange a purchase
Ask about catalog items by WhatsApp or email and confirm availability, price and delivery with iGenius.
Browse the catalog and ask about items by WhatsApp or email. Purchases are arranged directly with iGenius; you do not need a cart, online payment or a new website account.
1. Read the item listing
Check the model, condition, included accessories and published warranty. For pre-owned devices, also read the repairs, signs of use and battery details disclosed in the listing. Confirm the unit’s current condition before purchasing.
2. Send the link and your questions
Use the listing’s WhatsApp or email links. Identify the item, quantity and the device you will use it with if you need compatibility advice. An inquiry does not confirm a purchase, payment or automatic reservation.
3. Confirm the arrangements before paying
Confirm current availability, price, package contents, applicable warranty and the total delivery cost. Payment methods and instructions are arranged directly; this website does not process payments.
4. Arrange delivery or collection
Ask about delivery within Costa Rica and messenger options for your location. Collection from our Grecia premises can also be arranged. Confirm coverage, cost and timing before paying, especially if you need the item by a specific date.
Looking for a repair?
Send the device model and a description of the fault. Diagnosis, the quote and timing depend on the equipment and work required. For several business devices, add the quantity, models and priorities.
Let’s talk about your device.
Leave an available contact method, even if your phone isn’t working. You can send your inquiry from this site.