iPhone XS repair in Costa Rica

If the glass is broken, touch input fails or lines appear in the image, describe what still works and whether the device was dropped or hit. For a battery that runs down quickly, shuts off or will not charge, tell us whether the problem occurs with more than one charger. We inspect the affected component and confirm the compatible part before quoting.

Intermittent charging: explain whether moving the cable changes the problem or whether wireless charging works, if your model supports it.

Camera, microphone or speaker: tell us whether the fault occurs during calls, recordings or in a particular app.

Will not turn on, restarts or has been in contact with liquid: we need to inspect the device before concluding that the logic board is damaged.

If your iPhone will not turn on, got wet or is stuck on the Apple logo, we can assess rescuing your photos, contacts and files. On an iPhone the data is encrypted and tied to the logic board: the rescue consists of repairing the board enough for the device to turn on and let the information be copied, and for that we need the passcode. Tell us from the start that the data is your priority: data rescue is assessed and quoted separately from the repair, and it is not always possible.

If you have run out of space, we can assess installing a higher-capacity memory chip on your iPhone’s logic board. It is micro-soldering work that depends on the model: before accepting it we confirm whether yours allows it, the capacity available and the cost. A backup is required first, because the device ends up freshly restored.

This page covers iPhone XS, introduced in 2018, with a 5.8-inch display and a Lightning connector. It was sold with 64, 256, or 512 GB of storage and its model numbers are A1920, A2097, A2098, A2100. Give the capacity and color. If you are unsure of the model, use Apple’s model identification guide and send us the name shown in Settings.

After an impact, camera and biometric identification functions should also be checked. Whether they can be restored depends on the affected components and is confirmed during inspection.

The cost depends on the part and the damage found. We inspect the device, explain the options and confirm the estimate before carrying out the authorized work. Parts availability and inspection time are confirmed for your model; send us a description of the fault before making the trip.

Read iGenius’s warranty terms. Coverage depends on the service performed. If you need to preserve files or business information, tell us when arranging the inspection: repairing the device and recovering data are separate jobs that must be assessed individually.

We serve customers throughout the country. Our workshop is in Grecia, Alajuela, 175 meters east of Palí. We have more than 15 years of experience with Apple products. For a business with several devices, send the quantity, models, faults and priority of each device. We can assess each device without assuming they all need the same repair.

Ask about iPhone XS repair on WhatsApp. If you cannot use WhatsApp, use the email option on the Contact page. You can also call 4200-0707.

View the general service and other generations.

We receive and return devices through Correos de Costa Rica nationwide. We also coordinate courier service in the Greater Metropolitan Area (GAM) and the Western Region. You can inquire from any province, whether for a personal device or a business inventory.

Before sending your device, write to us with the model and fault to arrange receipt and confirm the options, transport cost and timing. Diagnosis and parts availability are assessed for each device.

How to send your device for repair · Arrange via WhatsApp · Inquire by email