
MacBook Pro M2
MacBook Pro M2 repair in Costa Rica
We diagnose at component level in a real laboratory before replacing a part.
YOUR MODEL
We repair your MacBook Pro M2 at our laboratory in Grecia, Alajuela, and receive devices from anywhere in Costa Rica through Correos de Costa Rica. We handle screen, battery, charging, maintenance and logic board faults, data rescue and storage upgrades; you get a quote after the diagnosis and before any repair. Written warranty: 3 months on part replacements and 6 months to 1 year on logic board repairs.
- Model
- MacBook Pro M2
- Model numbers
- A2338, A2779 and A2780
- Written warranty
- 3 months on part replacements; 6 months to 1 year on logic board repairs.
- Usual turnaround
- Same-day diagnosis. With the part in stock, common repairs such as a screen or battery are usually ready the same day, in 1 to 3 hours; if the part has to be ordered, 1 to 2 weeks. Logic board and liquid damage repairs: 3 to 7 business days. We confirm the time with the diagnosis.
- How to get it to us
- At the store, through Correos de Costa Rica from anywhere in the country, or by courier in San Ramón, Palmares, Alajuela, Heredia, San José and the Greater Metropolitan Area.

MacBook Pro M2 · Apple Inc.
START WITH WHAT YOU NOTICED
What’s wrong with your Mac?
Choose a symptom. Diagnosis helps us find the cause.
SERVICE, EXPLAINED CLEARLY
What to know about your model.
Understand first. Then repair.
We inspect, explain the options and confirm an estimate before authorized work.
Why iGeniusScreen, battery and charging
A broken screen, a short-lived battery and a charging fault require different diagnoses. Tell us whether the Mac works while connected to the charger, displays an image on an external screen and whether using another compatible cable changes the fault.
Model and configuration details we need
Distinguish the 13-inch versions with M2 from the 14- or 16-inch versions with M2 Pro or M2 Max, introduced in 2022 and 2023. Include the full chip name and size. A 13-inch and a 16-inch MacBook Pro do not use the same screen assembly or battery.
Data rescue
If your Mac will not turn on or had a spill, we can assess rescuing your files. On Macs with a removable drive or SSD we copy the information straight from the drive. On models with soldered storage (T2 chip and Apple silicon) the data is encrypted and tied to the logic board, so the board has to be repaired first. Tell us from the start that the data is your priority: data rescue is assessed and quoted separately from the repair, and it is not always possible.
More storage capacity
On some Mac models we can expand the storage. On those with a removable SSD or drive, the drive is replaced with a larger one; on some with soldered storage we assess replacing the memory chips on the logic board. We confirm whether your model allows it, the capacity available and the cost before accepting the work.
Will not turn on or has an electronic fault
We inspect the power circuit and components associated with the symptom. iGenius diagnoses and repairs logic boards when the damage permits. A black screen or a restart does not by itself identify a board fault: we check the computer first.
If you are looking specifically for this work, see the Mac logic board repair catalog. To preserve important files, tell the workshop before authorizing part replacements or work on storage.
Describe the fault to guide the inspection
When it began and whether there was an impact, liquid exposure or a previous repair.
Whether it turns on, charges or displays an image; note error messages and repeated behavior.
Which charger, monitor or peripheral you use and which checks you have already tried.
Diagnosis, estimate and warranty
The cost depends on the part and the damage found. We inspect the device, explain the options and confirm the estimate before carrying out the authorized work. Parts availability and inspection time are confirmed for your model; send us a description of the fault before making the trip.
Read iGenius’s warranty terms. Coverage depends on the service performed. If you need to preserve files or business information, tell us when arranging the inspection: repairing the device and recovering data are separate jobs that must be assessed individually.
Individuals and businesses: arrange your inquiry
We serve customers throughout the country. Our workshop is in Grecia, Alajuela, 175 meters east of Palí. We have more than 15 years of experience with Apple products. For a business with several devices, send the quantity, models, faults and priority of each device. We can assess each device without assuming they all need the same repair.
Ask about MacBook Pro M2 repair on WhatsApp. If you cannot use WhatsApp, use the email option on the Contact page. You can also call 4200-0707.
Apple repair for customers throughout Costa Rica
We receive and return devices through Correos de Costa Rica nationwide. We also coordinate courier service in the Greater Metropolitan Area (GAM) and the Western Region. You can inquire from any province, whether for a personal device or a business inventory.
Before sending your device, write to us with the model and fault to arrange receipt and confirm the options, transport cost and timing. Diagnosis and parts availability are assessed for each device.
How to send your device for repair · Arrange via WhatsApp · Inquire by email
EVERY GENERATION HAS ITS DETAILS
Find your Mac.
Every model has its own page. Service feasibility and parts are checked for each version.
That model isn’t listed. Tell us the exact name and we’ll help.
Nationwide service
Three ways to get your device to us.
Wherever you live. People bring and send us devices from Guanacaste to the southern zone.
Visit our store
Bring it in person. We receive it at the store and our technicians examine it in the laboratory.
- Monday to Friday, 9 a.m. to 6 p.m.
- Saturdays, 9 a.m. to 5 p.m.
- Closed from 1 to 2 p.m.
Mail it with Correos de Costa Rica
From anywhere in the country. We send it back the same way.
- Write to us before you send it
- We explain how to pack it and where to send it
- We let you know when it arrives
Our messenger picks it up
Our messenger collects it and brings it back repaired.
- San Ramón, Palmares and Alajuela
- Heredia and San José
- The rest of the Greater Metropolitan Area
Even if your Mac won’t work, we can talk.
Leave a phone number or email so we can reply. You can send your inquiry from this page without WhatsApp.
Repair my Mac