Reset your iPhone settings to their defaults

Resetting iPhone settings can help with software-related problems and is presented as an option before a complete restore. The steps below reset customized settings such as wallpaper and ringtones while retaining personal content such as contacts, photos, apps and music. Before changing settings, make a backup.

Follow these steps:

Find Reset

1. Open Settings.

2. Select General.

3. Scroll to the bottom and select Reset.

Choose the action

4. Select Reset All Settings. Enter the screen-unlock passcode if one is configured.

5. Select Reset All Settings again.

6. Select Reset All Settings once more to confirm.

If the tutorial does not resolve the fault or you have another problem, contact iGenius.

Keep reading

iGenius guideErase all content and settings on iPhone, iPad or iPod touchYour First iPhone · Lesson 4Prepare a backup and check what it includesiGenius guideWhat to do before selling or giving away your iPhone, iPad or iPod touchYour First iPhone · Lesson 29Troubleshoot without losing information