If you are trying to sign in to BN Internet Banking on your Mac and cannot see the virtual keyboard when you enter your password, you may need to change a Java setting. iGenius explains step by step how to fix this Banco Nacional virtual keyboard problem. This fix dates from 2015: current browsers no longer run Java, so these steps only apply to Macs and browsers from that time. If the virtual keyboard does not appear today, update your browser or contact Banco Nacional.
1. Open System Preferences from the menu under the Apple logo at the upper left.
2. Double-click Java near the bottom.
3. In the Java Control Panel, open Security.
4. Make sure Enable Java Content in the Browser is checked.
5. Click Edit Site List.
6. Click Add.
7. Copy this address: https://www.bnonline.fi.cr
8. Paste it to the right of the white exclamation mark (!) inside the red circle.
9. Click Add.
10. Click OK twice to finish.
To check that it worked, refresh the page and sign in to BN Internet Banking again.
