iGenius service
Apple product service and repair
iGenius offers technical service, repair, sales inquiries and advice for Apple products. We focus on careful diagnosis, clear explanations and service
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Mac articles — page 3
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iGenius service
MacBook and iMac repair in Costa Rica
At iGenius, we repair MacBook Air, MacBook Pro, iMac and Mac mini throughout Costa Rica. We have more than 15 years of experience with Apple products,
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iGenius service
iPhone repair in Costa Rica
iPhone repair throughout Costa Rica, from screen and battery replacements to electronic logic board work. At iGenius, we have more than 15 years of ex
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iGenius service
iPad repair in Costa Rica
At iGenius, we offer iPad repair throughout Costa Rica for personal and business use. We have more than 15 years of experience with Apple products, fr
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iPod repair in Costa Rica
Ask about iPod repair at iGenius in Costa Rica. We have more than 15 years of experience with Apple products and can assess your device’s fault before
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Apple service for businesses
iGenius offers service for Apple products and business solutions throughout Costa Rica. We have more than 15 years of experience with these devices an
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Your repair status
Have you already handed your device to iGenius? Contact the workshop directly and give your repair ID and contact or company name. If you have several
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iGenius guide
Mac keyboard shortcuts
Keyboard shortcuts save you a few seconds on every task, and those seconds add up to a lot of time by the end of the day. With them you reach for the
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iGenius guide
The historical Java virtual-keyboard problem with Banco Nacional on Mac
If you are trying to sign in to BN Internet Banking on your Mac and cannot see the virtual keyboard when you enter your password, you may need to chan
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iGenius guide
Create a shared album or photo stream on iPhone, iPad or Mac
Shared albums let you share selected photos and videos with chosen people. They can view, like and comment on the content, download photos to their de
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iGenius guide
Should you use iCloud or iTunes for your backup?
If you want to back up an iPhone, iPad or iPod touch and are unsure whether to use iCloud or iTunes, these tips can help you choose. For instructions,
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iGenius guide
Where to find your Mac's serial number
To service your Mac, iGenius asks for its serial number. This helps identify the correct part and estimate repair costs. Follow the guide below, or se
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iGenius guide
Apple maintenance and liquid damage: photographs from the iGenius workshop
These are the workshop's own photographs of opened devices at iGenius in Grecia, Costa Rica. Many incoming devices need maintenance for dust buildup o
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Apple repairs for businesses: organize your device inventory
When several business Macs, iPhones or iPads need repair, a clear equipment and priority list helps organize the inquiry. A MacBook that will not turn
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iPhone will not charge: describe the fault and know when to request inspection
When an iPhone will not charge, describe exactly what happens: does it fail to recognize the cable, charge intermittently, show a liquid warning or st
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MacBook will not turn on: what to check and when to seek repair
If your MacBook Air, MacBook Pro or iMac will not turn on, first distinguish a power problem from a display or startup fault. A black screen alone doe
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iGenius guide
Force-restart instructions for different iPhone models
A force restart can help when an iPhone's system stops responding. The procedure depends on the model.
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Device or accessory
iMac Retina 27-inch — Mid 2015
iMac Retina 27-inch — Mid 2015, grade D · Fair, for ₡350,000. Checked by iGenius and covered by a 3-month warranty.
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Device or accessory
MacBook Air 15-inch — M2, 2023
MacBook Air 15-inch — M2, 2023, grade B · Excellent, battery at 93%, for ₡600,000. Checked by iGenius and covered by a 3-month warranty.
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Device or accessory
MacBook Pro 16-inch — 2019
MacBook Pro 16-inch — 2019, grade C · Good, battery at 83%, for ₡320,000. Checked by iGenius and covered by a 3-month warranty.
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Device or accessory
MacBook Pro 15-inch — 2019
MacBook Pro 15-inch — 2019, grade C · Good, battery at 89%, for ₡270,000. Checked by iGenius and covered by a 3-month warranty.
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Device or accessory
MacBook Pro 14-inch — 2023
MacBook Pro 14-inch — 2023, grade B · Excellent, battery at 95%, for ₡750,000. Checked by iGenius and covered by a 3-month warranty.
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